Virtual Office Featured Articles
- Vaspian, Voci Technologies Get Together on Speech Analytics
It's not always easy to understand what someone means just by the tone of voice he or she is using. A beautiful compliment can be rendered into a scathing insult just by the right inflections, and knowing the difference can mean the difference between a successful conversation and a lost conversation. Vaspian and Voci Technologies have come together in aid of this, looking to deliver a new set of tools that will better help agents grasp the true meaning behind what a voice on the other end of the phone line says.
- Innovation in Cloud-Based Telephony on Display at ITEXPO
Cloud telephony is not relegated to simply providing the ability to make and receive phone calls or providing a virtual office. From security to advanced voice features we have yet to reach the tipping point in cloud telephony innovation and imagination.
- Telecommuting Workers More Responsible, Study Finds
Right now telecommuting and mobile workforce participation is growing rapidly, and we're seeing an evolution in the way that employers and workers alike are thinking about business. Many still have their doubts about letting employees work without constant oversight, but the skeptics are running out of ammunition.
- Phone.com and LiftMaster Extend Agreement on Gate Access Systems
Phone.com and LiftMaster recently announced that they would extend an agreement between the two that would continue the integration of Phone.com services with LiftMaster's next generation of electric gate and door solutions. One of the important benefits of these solutions is that it allows property owners to avoid the higher cost of having a conventional phone line at each access point.
- Voxbone DID Technology Allows SMBs to Have Global Presence
Upon further review, it's not like that at all. Acquiring so many DIDs, which are basically virtual local phone numbers, allows Phone.com to provide international phone numbers free of tolls and long distance charges. Businesses can use that service to appear to have a local presence without actually having one. Customers calling for support or other information avoid long distance charges too.
Virtual Office Industry News
Phone.com Transforms Small Businesses Using VoIP and the Cloud: TMC podcast with Joel Maloff, vice president of Channel Development at Phone.com, about how to transform SMBs using VoIP and the cloud.
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
"I like that my pet sitters can call a client from the business number through their mobile phones."
"We don't have a physical office. Phone.com makes it easy for our company to have one number no matter where in the world we happen to be."
"Ability to have a unified phone system despite all employees working from separate home offices. Call handling rules allow each of us to always be reachable."