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Davinci's Virtual Live Receptionist Service on Track to Answer Half a Million Calls in 2019

September 19, 2019
By Tracey E. Schelmetic - Virtual Office Resource Contributor

Increasingly, “the office” is more of an idea than a place. It’s a virtual space, that may involve virtual meetings that use audio- and videoconferencing, VoIP-based telephony, mobility technologies and workers spread out in physical locations all over the globe, in homes, rented office locations or even coffee shops and Internet cafes. What’s often missing, however, is a pleasant “front” to the business in the form of live receptionist service, so callers don’t know that they’re dealing with a virtual office.

While there are a variety of recorded “receptionist” services available for businesses today, many companies still feel that a live receptionist offers the type of human touch and customization that can’t be achieved with a recorded voice. Enter a company like Davinci Virtual Office Solutions.

Founded in 2006, Davinci provides live receptionist services, global business addresses and on-demand workspace offerings for over 200 workspace locations and several thousand end-users. In 2019, the company says it has already answered well over 500,000 calls on behalf of its workspace partner locations.

The company’s virtual offices and services include local or toll-free telephone and fax numbers, digital voicemail, electronic fax, email, online command center, unified messaging, voice and video conferencing, voicemail to email, fax to email, professional live receptionist services, virtual assistants, live call answering, live web chat, screening and forwarding, find me, follow me, surveys, outbound calling, customer service, appointment scheduling, order taking.

"Call answering can be quite challenging and distracting for workspace operators. That is why hundreds of workspaces trust Davinci with all their live answering and web chat needs," said Martin Senn, CEO of Davinci Virtual Office Solutions. "Many workspace and coworking locations use Davinci's Live Receptionist Solutions internally to reduce overhead and maximize availability, all while creating new revenue streams by reselling our services to their customers as well," Senn added.

Edited by Maurice Nagle

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