Virtual Office Featured Article

Vonage Announces Partnership with Transcosmos Research and Development

September 11, 2019
By Tracey E. Schelmetic - Virtual Office Resource Contributor

All over the world, the telecom industry is being shaped and driven by an unfortunate reality: fraud, spoofing, and stealth marketing issues are on the rise, and this means the need for technology to efficiently, securely, and reliably authenticate and confirm customer identification is more urgent than ever. Customers have limited patience for cumbersome authentication procedures, yet at the same time they also want high levels of security. Security and accessibility are not easy to provide simultaneously. Increasingly, businesses are safeguarding customer identify by pairing usernames and passwords with two-step authentication through SMS (short message service) that uses mobile phone numbers through multiple web and application services.

Tokyo-based transcosmos research and development, Inc., offers services that support clients’ business processes focusing on both sales expansion and cost reduction across 172 locations and 33 countries, with a focus on Asia. The Japanese company recently announced a partnership with business cloud communications provider Vonage (News - Alert) and its Nexmo platform to allow transcosmos to provide businesses with the digital transformation tools necessary to boost operations productivity, reduce costs and maximize profits.

As a Vonage partner, transcosmos research and development will initially provide the Verify API to their global business customers as a way for them to quickly and easily implement a two-step authentication SMS and development support system into their existing framework, achieving reductions in engineering and communication costs, as well as supporting corporate security measures.

"When a company is undergoing digital transformation, implementing the latest security measures for customers is a key consideration,” said Shohei Shimoda, representative director for transcosmos research and development, in a statement. “In today's market, two-step authentication using SMS is effective, however the cost of sending a normal SMS is high, and there are various barriers of having an efficient delivery method in-house.”

By implementing Nexmo Verify API, transcosmos will allow customers to leverage a variety of capabilities, including phone number verification, SMS availability, validation of short-term validity token, and more.

Edited by Maurice Nagle

View All