Virtual Office Featured Article

Toll Free Number: You Can't Really Do Business Without It

February 20, 2019
By Stefania Viscusi - Assignment Desk, Content Management

The business economy is booming today. New markets are opening up and innovative entrepreneurs are launching products and services market at rapid speeds.

Regardless if a business is a small start-up operating out of someone’s living room, or if they’re owned by a larger franchisor - there’s something they all share in common: the need to communicate with customers.

Thanks to Internet capabilities today, businesses are online, they’re able access services required to support their business, and they can do so in a cost sensible way.

In the past, the need for large investments into hardware and premise-based technologies made it almost impossible for smaller businesses to compete. Today though, with cloud technologies, virtual networks and the Internet, that’s changed all of that.

How does a business looking to move into this new generation of capabilities still offer customers and clients a way to call them over the phone?

(And let's face it, the majority of people still want to be able to pick up a phone and call a company when they have questions.)

The answer is: Toll free numbers.

A recent blog from (News - Alert) gave us a look back at the way phone services used to operate for businesses and how important it is to offer people a phone number they could utilize for free to call a business no matter where they were located.

The benefits offered have stood the test of time and are still relevant today. From nationwide appeal and availability, better branding, opening critical customer service channels and ensuring consumers remain happy and loyal as well as improved attrition rates and sales growth - there are endless reasons it makes sense for a business to set-up a virtual office with toll free numbers today. You can’t really do business without one.

Edited by Maurice Nagle

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