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Phone.com's Cohen Discusses the Future of Communications

April 24, 2018
By Paula Bernier - Executive Editor, TMC

Phone.com (News - Alert) CTO and VP Alon Cohen was at MONage last week discussing the future of communications.




He was joined on the panel by Chris Fine, founder of Integrative Technologies LLC; Michael Jablon, CEO of MSJ Advisors; Scott Page, CEO of Ignited Network; and Jeff Pulver (News - Alert), who ran the Mountain View, Calif., event.

Cohen has been managing and developing cutting edge technologies for two dozen years. He patented the first Internet Audio Transceiver. And in 2005 he accepted the VoIP Visionary Award from PulverMedia. Cohen also has represented the State of Israel in the ITU Study Group 16 of the UN. And he’s served as a research and development engineer for the Israeli Army Communication Force.

He also participated in ITEXPO (News - Alert) 2018, which took place in Fort Lauderdale, Fla. While at ITEXPO, Cohen discussed Phone.com’s interest in adding new agent and distribution partners, its new video offerings, and more.

Phone.com recently introduced Video Conference, a web application based on WebRTC technology. That means users don’t have to download software to do video conferences. All they need is a Phone.com active account and conference bridge ID, and a Firefox, Google (News - Alert) Chrome, or Opera browser.

At ITEXPO, Cohen also said Phone.com at that time was working to add a call parking feature to its portfolio. Call parking is not widely used, he said, but some larger companies want it. And Phone.com wants to grow along with its business customers, and to continue serving those organizations as they expand, he said. So Phone.com will continue to add new features and functionality.

He also looked to the future in talking about the importance of serverless technology. Cohen explained that serverless technology will mean businesses don't have to think about anything but their business logic.

Serverless technology, he said, will allow organizations to run as many instances of their business logic as they want – without having to worry about engineering concerns related to databases and networks. That will increase the rate of innovation, and allow companies to build systems that are much more stable and lower cost.




Edited by Maurice Nagle


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