Virtual Office Featured Article

Virtual Offices Improve Communication with Partnership

January 05, 2017
By Steve Anderson - Contributing Writer

The virtual office has brought us a lot of great advances—the mobile workforce doesn't work so well or with such mobility without virtual office tools—and at the heart of it all is advancement in communications. Recently, a joint effort between nexVortex and Ecessa (News - Alert) bore fruit in new interoperability testing between the two companies' product lines.

More specifically, the reports note that nexVortex (News - Alert)'s session initiation protocol (SIP) trunking and hosted voice services now work with the Ecessa Edge software-defined wide area networking (SD-WAN) system. That means that those customers already turning to nexVortex for SIP trunking for IP voice service can bring in the Ecessa Edge—if it's not already in place—and get some additional scaling benefits along with load balancing and other key points, making an already useful system all the more powerful.

This comes at a great time for business users as much of the older infrastructure is being shut down and replaced with tools like nexVortex and Ecessa's lineup. With cloud-based communications on a growth tear, the end result is prime market conditions for the duo to walk into.

Word from nexVortex's founder and chief operating officer Wes Rogers noted “We have been delivering commercial service for over 10 years and appreciate what the Ecessa product can do at the edge of the network. The ability to use multiple WAN links to deliver a quality voice call provides our SIP Trunking customers, hosted voice customers, and channel partners great confidence when deploying the joint solution.”

It's impossible to have a proper virtual office without communications tools, and more often than not, these must also be virtual, or cloud-based, in order to be as portable as a mobile office requires. With such systems in place, the true benefits of a virtual office can be felt, as users are able to communicate from wherever said users happen to be, able to relay work back to central operations and to the wider body of mobile office users as well.

The more value that a mobile office can generate, the more likely it is to be used. Morale benefits aside, there's a lot of value in the kind of flexibility and versatility that a mobile office can engender. This makes developments like nexVortex and Ecessa's particularly valuable, and that interoperability allows users to better communicate and better use this new technology to its fullest. 

Edited by Maurice Nagle

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