Virtual Office Featured Articles
- Grandstream and Digium's Gigabit VoIP Phones are Now Available from VoIP Supply
VoIP Supply has a vast collection of Gigabit VoIP phones for home offices, small and medium sized businesses, and large scale enterprise applications. Recently, the new gigabit VoIP phones from Grandstream and Digium have now joined this wide selection of VoIP Supply.
- Fonality Wins Unified Communications Excellence Award
Fonality, a provider of business phone systems and integrated communications solutions, was recently named the winner of TMC's 2013 Unified Communications Excellence Award presented by INTERNET TELEPHONY magazine. The company also announced that it plans to provide eAgent integration and paper fax machine support for the solution.
- Building a Sound Menu for the Virtual Office IVR
Employing a live person to answer your phones is a nice touch, but does it help drive revenue or simply add more cost to your bottom line? If your call volume exceeds that of the average business environment, it's likely that one person wouldn't be able to keep pace and callers would experience the opposite of what you intended.
- DSP Group's DVF99 VoIP Platform Now Interoperable with Grandstream's IP Phones
DSP Group, a provider of wireless chipset solutions for converged communications, recently announced that its DVF99 VoIP Platform has been selected by Grandstream, a manufacturer of IP voice/video telephony and video surveillance solutions, for integration with its new IP phone models, namely the GXP2140 and GXP2160. The Grandstream IP phones will now be powered by DSP Group's DVF99 dual-ARM processor, delivering HD-quality voice, high-quality acoustics, support for as many as six phone lines, Bluetooth connectivity, PoE and Gigabit Ethernet.
- PGi Survey Confirms Telecommuting Benefits for Knowledge Workers and Their Employers
Telecommuting and remote working is known to have a host of benefits for both employees and their employers alike. With the number of mobile devices rising drastically and the bring-your-own-device (BYOD) movement gaining considerable traction over the past few years, telecommuting is serious business and organizations are implementing a variety of technologies and policies to harness the productivity gains and cost efficiencies it can offer.
- WD Debuts 2-Bay 'Prosumer' Personal Cloud Storage System
WD , a Western Digital company, has unveiled My Cloud EX2, a high-performance two-bay network attached storage (NAS) system that belongs to company's "prosumer" personal cloud solutions category, designed for professionals that need to reliably save, share, back up, stream and manage large amounts of digital data.
- Call Forwarding Can Drive Sales
With the Internet connecting consumers with companies all over the world, it is now harder than ever to have a truly differentiated product or service. What is winning and keeping customers today is a good customer experience, one that is both efficient and creates positive associations with the customer.
- Telecommuting is Here to Stay
An interesting article put out earlier this month by The Atlantic argues that telecommuting not only is going up, but that it is inevitable due to the increasingly complex nature of our work lives.
It isn't so much that people are working from home to save on a commute or live in the country, it is that telecommuting helps high-performing workers perform better and more consistently.
- AudioCodes Launches Cloud-based Enterprise Mobility Solution
With the rapid proliferation of smartphones, today's enterprise worker is becoming more and more mobile. This trend is compelling companies to embrace mobility across the enterprise in order to cater to the needs of employees' personal and professional lives. Organizations are thus looking to bring your own device (BYOD) and virtual office technologies to help them generate additional gains in productivity and customer satisfaction.
- Attracting Top Talent with Virtual Office Technology
Virtual office technology has opened many doors in regards to mobile productivity and remote working. A virtualized business is located nowhere and everywhere at the same time, reaching a wider customer base without having to invest in physical infrastructure.
- Zula Joins Frost & Sullivan's Global Growth, Innovation and Leadership Community
Zula, a unified communications and collaboration mobile platform, has been accepted into Frost & Sullivan's Growth, Innovation and Leadership (GIL) Community and Global Congress.
- Venn Conferencing Looks to Make It Safer, Easier to Hold Virtual Meetings
Believe it or not, both online video conferencing and voice over Internet Protocol (VoIP) teleconferencing can be potentially hazardous to the companies that use them. If no care is taken, sensitive information can be intercepted by eavesdroppers. Venn Conferencing, however, may have just the way to make online intrusion much less of a problem when it comes to voice and video conferencing.
- Myths of the Virtual Office
We all want to be the remote worker, taking advantage of no commute, working in our pajamas and fitting in tasks between PTA and soccer games. Virtual office technology can make it a reality, but is it as beneficial for the organization as it is for the employee? A look at a few of the myths associated with the remote worker can help you develop a better opinion.
- How VoIP Enables the Virtual Office
Parts of the country are currently being hit with a massive snowstorm, forcing a number of companies and schools to shut down operations. Many of the schools will have to use a planned snow day or make up for the time at the end of the year. For the commercial operation, however, a lost day is never recovered - it's simply lost sales, lost productivity and lost time.
- Phone.com a Finalist for Customer Service Department of the Year Stevie Award
Phone.com, the passionate and professional cloud communications company that focuses on small businesses and entrepreneurs, has been named a finalist in the eighth annual Stevie Awards for Customer Service Department of the Year in the telecommunications category. The Stevie Awards are conferred in five programs, which include the prestigious International Business Awards and the Stevie Awards for Sales & Customer Service.
- Phone.com's Solution Wins INTERNET TELEPHONY Product of the Year Award
Phone.com, a provider of cloud communications and VoIP phone services, recently announced that it has won TMC's 2014 INTERNET TELEPHONY Product of the Year Award for its Virtual Office solution.
- The Environmental Impact of Virtual Office Technology
We often talk about the business benefits of digital communications: reduced operational costs, lower infrastructure expenditures, converged systems integration, mobility, enhanced feature sets, etc. However, we sometimes forget to note the impact such innovation can have on other aspects of society.
- Tata Communications Introduces Mobile VoIP Platform for Mobile Service Providers
Tata Communications recently announced the introduction of its mobile VoIP platform. The white label, hosted solution has been designed to enable mobile network operators and retail voice providers to provide advanced converged IP communication services and generate new streams of revenue. Featuring a wide range of capabilities, the mobile VoIP platform aims to support faster release of customized packages, which will help in enhancing brand and revenue value.
- Ready to Work in Your PJs? VoIP and the Virtual Office Can Make it Happen
The concept of the virtual office continues to intrigue those who must endure the daily commute to the physical office. The idea of conducting meetings in your sweat pants and starting the morning's activities without actually getting out of bed sound like the right way to get going on a busy day. While it's true that you can leverage this kind of flexibility in such a way, approaching the work day with a bit more structure may be a good idea.
- Hosted PBX is an Essential Virtual Office Component
Few recent technology developments have been more useful to the virtual office than the emergence of hosted PBX. One of the largest challenges for the virtual office has been truly taking the office with the worker no matter where they go, with essentials such as fax and phone not making the jump as easily as e-mail and files have done.
- Phone.com's Alon Cohen to Discuss HD Voice Progress at ITEXPO
When it comes to telephony, perhaps the only thing as important as price is quality. What use is cheap phone service if you can't understand what the other party is saying? Voice over IP (VoIP) has come a long way in this realm, rivaling, if not exceeding the voice quality of traditional analog voice today.
- Phone.com's Mobile Office App Helps Make the Virtual Office a Reality
Today's business leaders, and quite often their employees, on are constantly on the move. But this isn't to say that they're necessarily traveling for business reasons. Rather, the rise of mobility and feature rich smart devices has allowed them to conduct business from virtually anywhere at any time.
- everreach Intros New Online Phone Service for SMBs
Small businesses are always on the search for the right set of tools and platforms, which will ultimately enable them to stay ahead and meet their goals using limited resources.
- What Can a Virtual Office Do for Your Business?
Back in the early goings of the new millennium, one of the biggest questions businesses were posed with was "What can Brown do for you?", a reference to UPS and its line of brown trucks that helped get things where said things were needed. But now, a little over a decade later, UPS is still a business force to be reckoned with, but businesses are asking other questions, like, "What can a virtual office do for you?" The answer, as it turns out, is, "Quite a bit, depending on the business in question."
- Did We Ever Telecommute Before the Cloud?
Telecommuting and the home office has been around for a long time, and since the Internet burst onto the scene as a popular communications medium in the 1990s, so too has the virtual office. But we're currently in the middle of a profound change in both use and volume of virtual office environments.
- Is it Time to Hang Up on the Landline?
We're no longer in an era where we have to stick with one landline carrier. The Internet has brought us different ways to communicate, ways that are cheaper, more efficient and containing more features that allow us to do more than just talk. Should companies get ready to hang up on their landlines?
- Timothy McDonald Joins magicJack VocalTec as Chief Operating Officer
magicJack VocalTec, Ltd, a cloud-based communications company, recently expanded its core management team by appointing industry expert Timothy McDonald as its new chief operating officer.
- Will HTML5, WebRTC Reshape the Virtual Office?
The media is buzzing, or at least trying to create buzz, around HTML5 being the next wave for telephony communications. Browsing through tech journals would lead one to believe that HTML5 is the new standard that's paving the way for video and audio communications, and to a degree, it's true. But, it's not 100 percent there just yet.
- SIS Group Launches New Custom Virtual Insurance Office
SIS Group, a Houston-based insurance agency, has announced the launch of its new website and interactive digital marketing campaign designed to more effectively engage customers in the region. Looking to offer specialized insurance options to a larger pool of clients, the group's new and improved way marketing initiative aims to provide greater accessibility to its customers.
- Phone.com Snags Patent for Cost-Saving SMS Conferencing Innovation
Phone.com, a company that provides cloud-based phone, fax and SMS services for small businesses and entrepreneurs, has just won a patent for its SMS conferencing methodology. The patent, entitled "Method and Apparatus for Conferencing of Text Messages," gives conference operators permanent, direct room dial-in numbers or SMS chat rooms.
- Evolve IP Acquires Paragrid
Evolve IP, a provider of cloud communication services, announced that it has acquired cloud computing company Paragrid. Paragrid is a Cleveland-based virtualization company that provides shared and private cloud computing services to government, education, healthcare and corporate clients. Paragrid's cloud services include server hosting, disaster recovery solutions, virtual desktops, and hosted private cloud solutions.
- Have a Browser? Welcome to Your Virtual Office
Setting up an office once meant finding a location, negotiating rent, securing a phone system, picking out office furniture, installing the right IT system and signing a lease. It was quite a lot to do before the business owner could bring in a single dollar of revenue. Moreover, the official business location was essential, however, if the business owner wanted to be respected as a competitor in the desired field.
- Unified Office Appoints Daniel E. Smith, Jr. as New Director
Unified Office Inc., a New Hampshire-based managed services provider offering virtual office solutions, announced that that Daniel E. Smith, Jr., former co-founder, president and chief executive officer of Sycamore Networks, has joined its board of directors.
- Why Every Company Should Have a Virtual Office
Do you have a virtual office? Could you set one up quickly if you needed to? While it sounds a bit futuristic, it's a reality for many companies that don't wish to lose work time, or leave customers hanging, should there be a power outage, weather disaster or simply an overload of phone calls and e-mails.
- When Home Becomes the Office
There number of digital workers is steadily increasing as technology continues to grow more efficient and easier to adapt for home offices. Statistics from down under reveal that 5.6 million adult Australians aged 18 years and over were "digital workers" in May 2013, using the internet to work away from the office. However, it's not just in Australia that we're seeing more and more people convert their living space into home offices.
- Phone.com Mobile Office Now Keeping iPhone Users' Personal, Professional Lives Separate
Cloud-based phone company Phone.com may have been fairly candid about its latest ventures at ITEXPO Las Vegas 2013 back in August, but it had nary a peep to share about its brand new iOS app, Phone.com Mobile Office. Built for the BYOD (bring your own device) era, the app offers business iPhone users greater control over their personal and business communications.
- Virtual Office Technology Can Benefit Healthcare, Too
Communications technology is changing how healthcare is done, and it is improving patient interactions on opposite ends of the spectrum. One the one hand, the same virtual office technology increasingly used by businesses is also enabling healthcare workers to go into the field for a resurgence of home visits. On the other end of the spectrum, it also is allowing patients to see doctors remotely for basic consultations.
- InterCall Integrates Audio Conferencing with Blue Jeans Network Video
InterCall, a provider of conferencing and collaboration services, announced integration of Blue Jeans Network video with InterCall Reservationless-Plus audio conferencing, enabling organizations to deliver a collaboration platform that makes anywhere anytime meeting possible from any device.
- Best Business VoIP Features to Save Money
Business VoIP phones are cheaper than traditional PBX systems. Since VoIP technology uses Internet Protocol for transmission of voice signals, the service is able to make international calls inexpensively. Moreover, the latest advancements in VoIP allow businesses to enjoy additional advanced features, such as virtual PBX technology, virtual office capabilities, call routing, automatic call distribution (ACD), predictive dialing, a virtual receptionist and more. TheDigest, a provider of information on VoIP equipment and services, has released a list expanding on some of these features available on the market today.
- Can You be Successful in a Virtual Office?
The traditional office is quickly going the way of the VCR. Yes, some organizations find it necessary for all employees to come to the same location at the same time each day to complete their work. Innovative organizations, however, are finding that allowing professionals to work where they are most productive or in the field where the customer needs them most is more efficient than the traditional office. For these reasons, more organizations are turning to the virtual office.
- Davinci Virtual Office Solutions Releases Version 2.0 of Live Web Chat
With the huge uptake of Voice over Internet Protocol (VoIP) across the world, concepts like the virtual office are gaining in popularity. The advantage of such services is that it lets businesses "do more with less."
- Run an Effectual, Competent Virtual Office
The virtual office does more than just cut costs. It's no secret that moving towards a virtual working space means a faster response in a demanding business environment, making office virtualization a boon for both quality and cost savings.
- ZCorum to Integrate GLDS's SPG Voice Gateway for VoIP Provisioning
Great Lakes Data Systems (GLDS), a provider of billing and subscriber management platforms for communications providers, has announced a partnership with ZCorum to integrate GLDS' SPG Voice Gateway with ZCorum's account management system for VoIP provisioning.
- Flextime and the Virtual Office Go Hand in Hand
The work day never truly ends any longer-it just gets paused periodically. From global business to always-on jobs that never fully stop, a generation of new workers is growing up not knowing what it is like to clock out and forget about work. For those of us who have known a true end to the workday, we are learning the new skill of checking our phones at night and taking a siesta before putting in a few extra work hours in front of the laptop.
- Why You Need Phone.com for the Virtual Office
The technology that we have available to us today as professionals allows us to set up offices wherever we choose. If our personalities mean that we need to be in the corporate headquarters to be productive, the tools we need are at our fingertips. But the very same tools can also be available in the virtual office located anywhere else in the world.
- Phone.com Earns Award for Customer Service from NYER
The New York Enterprise Report (NYER) announced that Phone.com has received its 2013 Best Practice award for customer service for small businesses. The award was based on profitability, competitiveness and dedication to customers.
- Tips for Developing an Effective Virtual Office
The virtual office has gone from a neat trick among footloose and tech-savvy twenty-somethings to a concept that even conservative businesses are starting to embrace.
- Allied Offices Expands with Two New Locations in El Paso
Virtual office provider, TelAssistant Allied Offices had a few locations, but expanded fast to over 130 locations internationally, in just two years. The company has now added two more new locations in El Paso; the East Side El Paso Center and the West Side El Paso Center.
- VoIP-Catalog.com Recognizes Best Three Residential VoIP Providers
Because of its bandwidth efficiency and low costs, VoIP technology has been considered a one-stop solution for many companies migrating from traditional ways of communication. It is considered an inexpensive and powerful substitute traditionally telephony, making calls over the Internet with one low, predictable monthly rate.
- The Virtual Office Makes Sense, but Only with the Right Technology in Place
When Yahoo took away the work-from-home option from its employees, it made international news. If a technology giant such as Yahoo was rejecting the virtual office, what did this say about the concept in general?
- Phone.com Listed Among the Best VoIP Providers for Calling Europe
Making voice calls to Europe can be expensive but you can save a significant amount of money by choosing a good VoIP provider. 1010PhoneRates.com has selected the top three VoIP providers after comparing prices, analyzing customer reviews and reviewing service-plan features offered by vendors.
- The Virtues of the Virtual Office
Is the modern workplace conducive to great collaboration? If everyone on the leadership team is located in a different place, can the business really move forward? Given the companies pioneering success in the use of the virtual office, there's much to be learned about how we can promote efficient communications and success with the use of the right tools.
- Phone.com Turns to Bandwidth for Voice Network Services
To say that hosted VoIP depends on bandwidth is something of an obvious statement. Indeed, what hosted VoIP service - what hosted service of any sort, really - could run without bandwidth? But in this case, it's a little different, as Phone.com turns to Bandwidth, a major provider of scalable voice, SMS, and 911 solutions, to bring in some extra voice network services to its current lineup of hosted product offerings.
- Officescape Extends Office@Home Platform to Enable Virtual Assistants
Virtual technology is taking us to great heights. Gone are the days where office services were carried out in a typical infrastructure where all employees work together. Today, with the virtual office, anybody can work anywhere for anybody - all thanks to IP technology.
- The Right Business VoIP Service in Five Easy Steps
To those businesses out there planning to make the jump from a standard land line phone service to a business voice over Internet protocol (VoIP) service, congratulations. These businesses are taking a very important step in terms of getting more tools available from a service that is likely to save money regardless. But those businesses have likely already noticed the sheer number of options out there in terms of providers, and picking just one can be a tall order. But in five simple steps, a business can have a much better shot at getting the right business VoIP service.
- What's Cheaper in Autumn than the VoIP Phone?
With the arrival of a season change comes the inspiration to make a switch for the better. In the corporate environment, this may mean a policy change, the adoption of a new platform, the embracing of a new strategy or the deployment of a new technology.
- How the Mobile Phone Has Become the VoIP Phone
The freedom to be mobile - it's what we all want. It's also why we all carry mobile devices that keep us connected regardless of where we go. With that freedom, however, we accepted the high cost of a mobile plan. The allocated minutes were charged to our line and anything over meant a higher cost at the end of the month. Would this freedom always come at such a price?
- The Future of the VoIP Phone
Do you ever wonder about the reaction from the masses when the first telephone hit the market? Did they react like so many of those in the older population when a new technology gains mass adoption? I can remember not long ago my father-in-law thought it was ridiculous that we carried a cellular phone, as no one should need to talk to you if you're out and about. Today, you won't find him without his placed firmly in his pocket.
- More Wi-Fi Connections Make VoIP Calls Possible from Virtually Anywhere
Wi-Fi has become more popular than ever, and it is made available in more places than ever before. For many years, Starbucks was synonymous with free Wi-Fi, and McDonald's soon followed (though most people still opted for the seats at Starbucks). Now, it seems to be everywhere: restaurants, coffee shops, retail stores, tanning salons, airports, universities, gyms - the list just continues to grow. With the growth of Wi-Fi, the use of Voice over Internet Protocol (VoIP) to make phone calls wirelessly has grown accordingly.
- Caller Analytics Help Drive Competitive Advantage
Incremental improvements make a big difference when competition is global. Any little edge makes a difference.
- Phone.com Once Again Makes Influential List of Fastest Growing U.S. Companies
Phone.com continues to gain industry honors. The New Jersey-based company has once again been included on Inc. Magazine's yearly U.S. list of the 500/5000 fastest-growing private companies.
- A Few Facts as to Why the VoIP Phone Continues to Gain in Popularity
The rapid adoption of technologies that make use of the Internet as a key communication portal has led to the proliferation of VoIP in the corporate and residential environments. Since its invention in 1973, VoIP has become more user-friendly and taken on branded identities such as Skype and Fring. Today, the VoIP phone is a common device, as 24 percent of adults have used the Internet to place a phone call.
- Telephone Magic Offering Replacement Avaya 5600 IP Phones
Telephone Magic is continuing to support Avaya IP Office 5600 series IP phones by offering replacement of its VoIP phone products.
- VoiceWalker Announces Integration with Blitz Lead Manager to Improve VoIP Phone Services
VoiceWalker, a provider of VoIP phone, DSL, 4G, long distance, local, high speed data and IT services in the U.S, announced it is integrating with Blitz Contact Manager, a Web-based lead management system from Blitz Lead Manager, to deliver VoIP technology to clients.
- VoIP Gets a Professional Edge With Virtual PBX Systems
VoIP has been proving itself a valuable tool when it comes to not only businesses, but also when it comes to individuals. The ability to save money on long-distance and international calling, and in some cases the ability to add in features that might not be found even on higher-end phone systems, is too compelling for many to easily pass up.
- Don't Skimp on VoIP Customer Care
While it is true that VoIP can deliver improved call quality, added features and better mobility at less cost than traditional phone service, problems do sometimes occur with VoIP solutions. Like any technology, reliability is not 100 percent.
- Zultys VoIP Phone Systems Now Interoperable with TelePacific Dynamic SIP Trunking Solution
Zultys, a provider of unified communications solutions for businesses, has announced interoperability of its MX Series IP phone systems with SmartVoice, a Session Initiation Protocol (SIP) trunking solution from TelePacific Communications.
- Straight Path Files Patent Infringement Actions Against Three Companies
It's not easy defending your intellectual property, especially in the modern technology arena. That said, Straight Path IP Group Inc., a subsidiary of Straight Path Communications Inc., has announced that it has filed patent infringement actions against Bandwidth.com, Inc., Telesphere Networks Ltd., and Vocalocity, Inc.
- Telekenex Announces Release of Mobile Integration Solution
Telekenex, a provider of business-grade IP voice and data solutions, has released its Mobile Integration solution for its Hosted VoIP customers.
- How the VoIP Phone Can Help with Customer Retention
What is your customer retention program? Is it based on rewards and incentives? Does it include constant interactions and reinforcements of the brand? Or, does it focus instead on the quality experience when on the phone? If so, does that involve a VoIP phone?
- Public and Private Sectors Working Together to Secure VoIP
Voice communications over the Internet has surged significantly in last couple of years. As a result, VoIP phones are proliferating around the world. With the vulnerability of the Internet, the attacks on VoIP phones are also on the rise. In fact, study shows that hackers are exploiting distributed denial-of-service (DDoS) attacks to cripple VoIP service.
- CounterPath Announces VoIP Phone Distribution Agreement with TeleDynamics
CounterPath Corporation, a developer of desktop, tablet and mobile VoIP software products and solutions, has signed a distribution agreement with TeleDynamics, a unified communications solutions channel to over 5,000 value-added resellers.
- Top 5 Ways to Save Money with Phone.com
One advantage of voice-over-IP (VoIP) is the mobility factor, a feature that is particularly coveted by virtual office workers. But VoIP and mobile phone services, like those offered by Phone.com, also are economical. Using Phone.com can save a business a lot of money!
- What Will Typical Offices Look Like in Five Years?
In five years, what will the typical office space look like? It may not be as big as the offices that Sears, Roebuck and Co had opened back in 1906. In fact, offices, while still wide-spread throughout the globe, will likely shrink in numbers as telecommunications becomes more sophisticated. What the virtual office is enabling companies to do is save on overhead costs like rent for buildings, travel reimbursement expenses and other costs associated with a brick and mortar location.
- Business Lounges May Meet the Needs of Virtual Workers Who Want to Avoid Distractions
There are many advantages for those workers who opt to use a virtual office as opposed to working from home. There are far less distractions found there than at home or even in a local coffee shop.
- Virtual Online Law Office Launched in California
Alison Dearden, a licensed California attorney recently introduced her virtual law office practice, which allows businesses and startups having legal concerns, to consult with a licensed California attorney on Employment and Labor Laws at their convenience.
- Corporate Suites Announces New Hourly Furnished Office Rental Service
With the rapid expansion of Internet enabled services, many businesses have now turned to run their business operations online. Physical office space is no longer required, as businesses can instead use virtual space to run operations.
- CoreDial Interoperable with Grandstream IP Phones
CoreDial, a provider of cloud communications software and services has been enabling companies to quickly and cost effectively manage communication services including hosted PBX solutions, VoIP, SIP Trunking, and Unified Communication products and services.
- Top 5 Tips for SMBs on How to Create a Virtual Office
Every aspect of a small to midsized business's IT requirements can be delivered through a cloud offering, including phone systems, e-mail, collaboration and business applications. High quality IT can now be delivered from SMBs through cloud-enabled servers to virtually anywhere their employees are in the world, which larger organizations once invested large amounts of money to deliver.
- VoIP Innovations Adds My Clients Feature in VoIP BackOffice
Voice over Internet Protocol (VoIP) has transformed the way businesses conduct day-to-day activities. VoIP based applications like virtual office and hosted PBX have made it easier for companies to expand their business beyond the geographical boundaries without spending huge money on infrastructure.
- Top Five Business VoIP Providers to Save Your Telephony Costs
Residential and business customers alike are looking for ways to reduce telephony costs. Voice over Internet Protocol (VoIP) is the answer to their needs.
- Fluke Networks' OneTouch AT v2 Speeds Troubleshooting of BYOD and VoIP Network Issues
Fluke Networks today announced Version 2 software for the OneTouch(TM) AT Network Assistant, which adds new features making it easier for network technicians to isolate the root cause of end-user wired and wireless problems, fix or escalate those issues, and validate performance and SLA (service level agreement) compliance after changes are made.
- Intelligent Office San Francisco Unveils New Virtual Office Solutions
The virtual office combines a set of communications technologies such as hosted/virtual PBX, virtual extensions, toll free numbers, conferencing, and more. Virtual office providers like Phone.com also allow businesses to manage their connections, including calls, texts, e-mails, social networks and business schedules.
- Phone.com Embraces WebRTC
Web-based real-time communications (WebRTC) is becoming a toll for enterprises and businesses, as it completely expands the accessibility of the communication platform. This new innovation was first started by Google, followed by Mozilla's Firefox and Opera browser, and now Phone.com, a provider of virtual call center solutions, is following in their footsteps.
- Singapore Businesses Benefit from Servcorp Virtual Office Solutions
The virtual office is a combination of communications technologies that helps small and medium businesses (SMBs) improve the business operation without investing heavily on physical infrastructure, one of the most important components being the hosted private branch exchange (PBX).
- Create a Virtual Office in Less Than Five Minutes
The concept of a virtual office is fairly new to the call center industry but it has already had a great impact for two reasons: cost and size. Recently, the popularity of Servcorp, a provider of virtual and executive suites, has proved just how the industry has begun to utilize and embrace these new innovations.
- What Do You Need for Your Virtual Office?
The innovations in telephony that led to the mobile employee are also helping to support the virtual employee. Beyond the mobile phone, professionals have access to shared office space, a wide array of hotspots, apps to support IP faxing and so much more. But what do we really need to support the virtual office environment?
- Crown Center Executive Suites Now Offers Virtual Office Space in Fort Lauderdale
Modern technologies like the virtual office, cloud computing and Voice over Internet Protocol (VoIP) have contributed for a major shift in the way businesses work. With virtual space gaining popularity among small businesses and branch offices, there is significant reduction in office space and increase in business opportunities.
- Hire the Right Helper: Phone.com
A hosted private branch exchange (PBX) uses the Internet to place and receive calls through hardware that is located offsite and managed by a VoIP provider, a service that is supplied by a telecommunications provider in the form of a hosted phone. This type of phone system helps businesses avoid wasting space or money on maintenance, along with variety of call management features that has encouraged small to mid-sized businesses owners to move from PSTN.
- Disadvantaged Business Enterprise Implements Virtual Office to Support Disabled Employees
Virtual office solutions help businesses reduce traditional office costs and improve communications in a professional way. This type of office combines an array of technologies including IP phone systems, answering services, virtual receptionist, video conferencing and more, along with other space services like official communications address, mailing address and executive suite.
- Phone.com Switches to SoCoCare's Social CIM for Customer Care
Seeking to improve customer support through social media channels, Phone.com has recently adopted SoCoCare's Social CIM as their company-wide social care solution.
- Freelancers Union Promotes Main Virtual Office among Freelancers
One of the best innovations of Voice over Internet Protocol (VoIP) is the virtual office, which allows very small businesses to look larger than they are by giving them the ability to have over 800 extensions, prerecorded greetings and call routing to cell phones. Estimates show that since the early 2000's, more than 5 million very small businesses have signed up for virtual phone systems like Google Voice, Ring Central, OneBox and Grasshopper.
- VoIPReview.org Urges Companies to Transition to VoIP
There's no doubt that traditional phone services are getting more expensive, international calls are in some cases rather prohibitive, business phone bills keep rising all the time, and all because on a traditional telephone line, time is being equated to money. That's why VoIPReview.org is keen on encouraging companies to save money on international business by resorting to VoIP.
- Mathnasium Tutoring Centers Turn to Virtual Office to Deliver Live Answering Service
In this modern age when most things are available as "virtual," a virtual office is no oddity. The concept of the virtual office gained popularity during the recent recession when organizations sought ways to reduce infrastructure and operational costs.
- IT Partners Launches Virtual Office for Micro Businesses
Virtual office solutions are ideal for micro businesses that have 1 to 10 employees, as it provides them with a complete unified communications platform that combines a PBX with assigned numbers and extension for each employee. As innovations like VoIP and the cloud continue to make it easier for users to work remotely, together it has also give birth to another trend: the virtual office.
- The Future of Virtual Office Looks Bright (No Fluorescent Lights Needed)
IP communications has done wonders for all sorts of business necessities. It has helped us communicate more effectively while cutting telecom costs. As we evolve as a working society, the notion of a virtualized office is becoming less of a luxury and more of a normal way of life. People are quickly ditching their fluorescent-lit offices for a laptop and a home office, and meetings are now being conducted in their pajamas. Well, the bottom half, at least.
- Corporate Suites Unveils New Package for Virtual Office Customers
In response to the growing demand for virtual office solutions, Corporate Suites, a provider of office space, conference room and virtual office rental services, has announced the launch of a new website and deals for virtual office clients.
- Put the Office in Your iPhone
The modern day office relies heavily on mobility, and with the BYOD trend gaining momentum, it has become a common practice for businesses to integrate their employees personal mobile devices into their corporate infrastructure. However, with all of the technologies and apps available users can actually take every function of an office and dump it right into their iPhone or iPad, essentially replacing the need for a physical workplace.
- Phone.com Expands Opportunities for Canada and Puerto Rico to have Virtual Offices
Phone.com, a provider of Voice over Internet Protocol (VoIP) based phone services for small businesses, announced that it has made enhancements to its local telephone number service availability in Canada and Puerto Rico. The new service now allows businesses to include SMS and fax in Canada and fax in Puerto Rico and can help businesses expand the pools of numbers available to them.
- SIP Trunking, Disaster Recovery and Business Continuity
As most of us are now aware, SIP trunking is a great technology for reducing costs associated with traditional landline telco circuits. Rather than paying for a PRI and only using a portion of the available channels, SIP trunking allows businesses to acquire just what is needed and pay only for the anticipated number of concurrent calls. All of this is great news for businesses but there is an underlying inherency within SIP trunking that makes it even more compelling especially in light of natural and manmade disasters. SIP trunking offers exceptional resiliency in the event of disasters and should be seriously considered as an important component in organization disaster recovery and business continuity (DR/BC) planning.
Phone.com Transforms Small Businesses Using VoIP and the Cloud: TMC podcast with Joel Maloff, vice president of Channel Development at Phone.com, about how to transform SMBs using VoIP and the cloud.
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
"I like that my pet sitters can call a client from the business number through their mobile phones."
"We don't have a physical office. Phone.com makes it easy for our company to have one number no matter where in the world we happen to be."
"Ability to have a unified phone system despite all employees working from separate home offices. Call handling rules allow each of us to always be reachable."