Virtual Office Featured Articles
- Vaspian, Voci Technologies Get Together on Speech Analytics
It's not always easy to understand what someone means just by the tone of voice he or she is using. A beautiful compliment can be rendered into a scathing insult just by the right inflections, and knowing the difference can mean the difference between a successful conversation and a lost conversation. Vaspian and Voci Technologies have come together in aid of this, looking to deliver a new set of tools that will better help agents grasp the true meaning behind what a voice on the other end of the phone line says.
- Innovation in Cloud-Based Telephony on Display at ITEXPO
Cloud telephony is not relegated to simply providing the ability to make and receive phone calls or providing a virtual office. From security to advanced voice features we have yet to reach the tipping point in cloud telephony innovation and imagination.
- Telecommuting Workers More Responsible, Study Finds
Right now telecommuting and mobile workforce participation is growing rapidly, and we're seeing an evolution in the way that employers and workers alike are thinking about business. Many still have their doubts about letting employees work without constant oversight, but the skeptics are running out of ammunition.
- Phone.com and LiftMaster Extend Agreement on Gate Access Systems
Phone.com and LiftMaster recently announced that they would extend an agreement between the two that would continue the integration of Phone.com services with LiftMaster's next generation of electric gate and door solutions. One of the important benefits of these solutions is that it allows property owners to avoid the higher cost of having a conventional phone line at each access point.
- Voxbone DID Technology Allows SMBs to Have Global Presence
Upon further review, it's not like that at all. Acquiring so many DIDs, which are basically virtual local phone numbers, allows Phone.com to provide international phone numbers free of tolls and long distance charges. Businesses can use that service to appear to have a local presence without actually having one. Customers calling for support or other information avoid long distance charges too.
- Sansay Chosen to Secure Phone.com's Network
Rabban will most likely offer more context, and may elaborate on his company's future plans, at his panel discussion at this week's ITEXPO in Fort Lauderdale, Fla. Rabban will join Terry Hedden of Cloud Guru, Nikesh Kalra of Aryaka, and Moderator Doug Green of Telecom Reseller in a panel called "Leveraging Cloud Services in the SMB." Rabban will also give a presentation on the increasingly important Lawful Intercept protocol for the communications industry.
- Demand Continues to Rise for Telecommuting
The desire for a flexible work schedule is a common trend among American workers. Many want the optimal balance in life - the ability to pursue career satisfaction, while also staying involved in the lives of their children. Telecommuting is not a new concept, but the technology available today for the virtual office has taken the trend to a whole new level. Today, companies can function without its employees ever setting foot in the same office.
- Virtual Office Hits Nigeria
The virtual office is still a fairly new concept even among mature markets and developed nations. It's catching on just about everywhere, though, as exemplified by Savvy Instant Offices, a company that made the move to bring virtual offices somewhere unexpected: Nigeria.
- The Power of Customer Local Phone Numbers
Like any business owner, you want customers to think of you first and call you before they call your competition. One powerful differentiator is the custom phone number -also known as a vanity number.
- New Years Resolution for Startups: More Virtual Offices for 2016
Technology has afforded us lots of opportunities to work wherever we wish, so it's rather surprising that brick-and-mortar offices, particularly for startups, exist as much as they do.
- Telecommuting Trends and What Companies Must Do to Ensure Policies Work
Virtual Vocations recently released its 2015 Year-End Report on the latest telecommuting trends in the U.S. Rather than echo other sources that report of the rise in telecommuting and the virtual office, this report breaks down where the increases come from.
- Serving Small Business via Channel Partners
As of early 2016, small businesses (those with under 250 employees) employ more people in the United States than larger enterprises (56.1 million vs. 51.6 million). In fact, it's estimated that more than half of all workers in the USA will be self-employed by 2020 (Scutari, 2015)! As the business world continues to evolve to include smaller, self-contained segments, communications will become increasingly virtual. Cloud communications will continue to become more pervasive, and third-party channels-systems integrators, expert consultants, and value-added resellers (VARs)-will become increasingly important.
- Benefits Outweigh Risk in Flexible Work Environment
How flexible is your work environment? It's a question hiring managers are sure to hear from millennials and those included in Generation Z. The thought of punching an 8 to 5 clock, staying in the same location, doing the same thing for hours at a time is appealing only to a select few. The rest of us want the perfect balance between life and work, which demands a flexible environment. The virtual office is a great place to start, but does it work for everyone?
- What Your Business Phone System Says About Your Company: Good and Bad
Customers are accustomed to omnichannel customer support access, instant resolutions and complaining publicly, usually by social media, when they don't get what they expect. Dead-ends in customer support are no longer acceptable, but they are unfortunately still common, according to Sue Walsh in a recent Phone.com blog post.
- Debunking VoIP Myths
VoIP offers a number of benefits-especially to those of use who have virtual offices or are mobile. These benefits include reduced cost, scalability, a boatload of extra features that come standard, and the aforementioned mobility that is inherent in VoIP service.
- IntelliChief Bolsters Workflow Solutions with Auto-Approve
The idea of a paperless office is one of those great dreams that will probably never fully come to pass; there will always be someone wanting hard copy kept somewhere, or used in place of electronic documents. For those working to make the jump to paperless, though, there's a new edge making its way to IntelliChief's line of tools, an Auto-Approve function for workflow optimization.
- The Case for Telecommuting Extends to All Employees
Telecommuting is one of those topics that invites tremendous debate. Some businesses simply will not have it, for a variety of reasons. These businesses might value the sense of community and co-working that comes from a traditional office working arrangement. It could be that the work these businesses are engaged in is sensitive in some way, requiring physical presence around the clock. It also could be that businesses feel more comfortable monitoring the level of employees around the clock. There are many valid reasons on both sides of the debate. Thankfully, there are various tools which can make the case for telecommuting more compelling.
- Flu Tips for the Office
It is flu season and everywhere you turn, the warning signs and tips are out in full force. Get vaccinated. Wash your hands. Cover your mouth when you cough or sneeze. That is all good stuff, but one thing that is often missed is how your workplace might be making you sick. Let's look at all the ways that could happen, and how you can prevent it from happening to you.
- How to Ensure Work Gets Done as Telecommuting Takes Over
Is it too soon to say that telecommuting is no longer a fad, something that would disappear after a few years? The results of several studies on the subject indicate that it's probably not too soon. The office is becoming the virtual office, and fewer companies debate on the matter of allowing telecommuting, but instead argue about the best way to implement it.
- A Global Remote Operation Requires Care and Finesse
What business would ever turn down a chance to have the best talent? Talent knows no area code; the best programmers don't just live in Silicon Valley, any more than all the good farmers live in the Midwest. Remote workers are an increasingly large part of the workforce, and a fact of life for many firms. Keeping everybody together, though, can require some new lines of thinking, and that virtual office needs to be a powerful force for good in the business, not an excuse for disconnect.
- EIREX Sets Up Virtual Office Provider Shop In Ireland
In many business markets, but especially the call center market, there is an ever growing need for new ways for companies adapt new technology. One way in which companies are finding a new way to use the most advanced technology in the world is to take advantage of the virtual office. EIREX is one company that is taking advantage of the need for people to work remotely, and has just announced it is setting up a new shop in Dublin, Ireland.
- Gender-Based Perceptions May Lessen Opportunities for Women
Cloud-based enterprise solutions, unified communications, VoIP telephony and collaboration solutions make it as easy to work from home - sometimes easier, since distractions can be eliminated - as from an office. Many companies are putting formal work-from-home programs into place, seeing an opportunity to save on infrastructure costs or widen their labor pools geographically. Certain industries are better suited to work-from-home than others: customer support work, for example, or certain IT functions. Companies like Phone.com can offer virtual communications and collaboration functionality complete with added features like conferencing, group messaging and collaboration.
- Business Resolutions for Ringing 2016 in Right
Collaboration is key for any business. Whether your entire team works remotely, or chained to their desks communication is vital to a firm's success. With that said, collaboration tools should be a priority to ensure no matter what the circumstance-virtual office or natural disaster-that communication needs are in order.
- What You Need to Know About Millennials Working Remotely
The concept of being seen and not heard may work well for the extreme introvert, but it doesn't sit well for millennials working out of a virtual office. These individuals want to be heard, seen and considered important parts of the dynamic puzzle that make up the successful team. This is helping to drive the demand for video conferencing technologies across the board.
- Technology Brings Personal Touch to Virtual Offices
Thanks to technology, today's contact center is more of a function than a place. While many companies still use agent in large call center environments, technologies such as business phone service in the cloud have opened up the customer support function to remote workers, traveling experts, back-office employees, sales people and anyone else who may need to be involved to bring a customer transaction to a successful close.
- Baby Boomers: How the Virtual Office Changes Retirement
With the rise of the virtual office and the mobile worker, the social norms around telecommuting and flexible work also are changing. Two decades ago it was possible to work from home, but only a handful of people were allowed to take advantage of the situation; most employers discriminated against atypical work situations, and running small businesses or being self-employed was more challenging without the Internet.
- Telecommuting Balance is Key
The difference between grand pronouncements and reality often comes down to taking things too far. The Segway scooter is pretty cool, but it didn't radically change mobility. Communism sounded like a good way to bring fairness to the world, but it forgot about human nature. Automation has improved efficiency, but it hasn't brought the life of leisure its proponents advertised.
- How Businesses Can Best Benefit from a Virtual Office
The rise of telecommuting is an undeniable trend with 37 percent of employees working remotely at least once a month. There is quite a bit of advice to help remote workers be more efficient and productive but these tend to be based on personal experience and specific to tools which a given company might not use. The potential benefit for companies is considerable, however many approach the issue by trial and error rather than a well planned strategy.
- Right Habits and Tools Key to Remote Worker Success
As someone who has worked from home, in some capacity, for the past 15 years, I understand just how important it is to keep a routine. As with all things in life, discipline and good habits determine how productive I will be and how well I will perform my job.
- MeetingMogul Releases Enterprise App Targeting Traveling Professionals
Enhancing productivity through more efficient communications in the mobilized workforce model, an enterprise version of MeetingMogul adds features that also enrich the mobile conference experience. Folio3 Software, Inc., creator of MeetingMogul, has implemented new features specifically designed to cater to the needs of the traveling business professional and remote access teams that rely heavily on centralized mobile applications that allow for on-the-go collaboration and communication, across multidisciplinary units within the organization.
- You Won't Believe the States with Highest Percentage of Telecommuters
It sounds great, doesn't it? Wake up in the morning, brew a cup of coffee and walk to your workstation, still in full pajama attire with no hope of getting your hair to settle down before noon. It's the virtual office and you want to be able to eliminate the commute and the water cooler drama.
- Things to Know for Those Planning a More Mobile Workforce
People working from home out of virtual offices, or just plain home offices, are on the rise with each passing year. Just since 2005, the number has nearly doubled, up 80 percent to encompass 3.3 million employees. Throw in part-time home workers and it encompasses fully 20 percent of the United States workforce. Those planning to join in the fray and take advantage of the numerous benefits should be aware of a few things.
- Telecommuting Now Prevalent Among 37 Percent of US Workers, Gallup Finds
I may not be part of the one percent, but apparently I'm part of the thirty-seven percent. That's the percentage of workers who now telecommute all or some of the time: 37 percent, according to a recent Gallup poll. This is a big change from the 1990s, when only 9 percent of workers telecommuted. It is even a relatively big jump from 10 years ago, when 30 percent worked outside of the office all or some of the time.
- Small Businesses Using Tech Advances for Telecommuting and Other Tricks
Small business optimism is high, and a fair measure of that positivity comes from technology innovation that serves as a business equalizer.
- Zettabox Adds a Messenger Service to Its Cloud Storage Platform
On Wednesday, Zettabox launched a messenger service as an addition to its cloud storage and team sharing platform.
- Fonality Wants Businesses to Work Smarter This Holiday Season
Private branch exchange infrastructure and unified communications software provider Fonality says it wants everyone to have a happy holiday season this year. It notes, however, that many of the enterprise dedicated could find themselves burning the midnight oil instead of spending time with family or just getting out of the office.
- Why You Should Consider Eliminating the Physical Office
The scene: it's cold and blowing outside and the car has a slight layer of ice on the windshield. The rush hour traffic adds time to your commute and the available lunch stops around the office aren't appetizing enough to brave the frigid winds. Sounds like a great time to get to the office, doesn't it? But, what if your office was actually just down the stairs and your car didn't have to actually move?
- Mobile Enterprise Technology Means Big Change for Business & Investors Alike
As little as 10 years ago, the idea of the mobile enterprise was still largely unheard of. Sure, there were telecommuters, but these were often "other people" at "other companies," heard of but seldom actually seen. With the rise of cloud technology, the mobile workforce got started in earnest, able to access information and keep connected like never before. Today, the mobile enterprise technology is driving fresh change, and businesses-and investors-alike are eager to keep up.
- Implement a Work-From-Home Program in Small, Measured Steps
Why do some companies appear to succeed with telecommuting, but others see no benefits and discontinue their work-from-home programs? Many companies have experimented with telecommuting, and not all of their efforts have been successful. Famously, in 2013, Yahoo CEO Marissa Mayer eliminated the company's longstanding work-from-home program. She cited the need for tech workers to collaborate and said she believes that working face-to-face cannot be replaced by technology, particularly when it comes to innovation. The move didn't earn her a lot of admiration from workers in the tech world, but it did set a precedent for at least one company: a week after Mayer's decision, Best Buy also eliminated its work from home policy.
- Working From Home Obvious Choice for Employees Who Value Productivity
For years I was editor at a magazine with management that didn't trust its employees. A central theme was ensuring that we, as workers, did not waste company time when management was not looking.
- The "Everywhere" Office in the Palm of Your Hands
With mobile tech, companies now have the perfect opportunity to integrate their learning and development strategy more seamlessly into everyday life.
- Slash Business Costs, Not Productivity
According to Gallup, Americans have steadily viewed the outlook for the economy more negatively than they have viewed current economic conditions. Regardless, "it's not how much money you make, it's how much you keep" is a good adage to stick to when running a business. Managing costs is key to having a healthy cash flow and a profitable company. Given that, how can businesses slash costs without compromising their productivity?
- Technology Evolution Brings More Telecommuting
Flexibility when it comes to where employees work is on the rise, thanks to the changing technology landscape. The normal 9-5 daily grind is slowly being replaced by more telecommuting options, as employers are relying more on tools, such as Web conferencing and online collaboration solutions to allow workforces to work from home, or just about anywhere there's an Internet connection.
- RingCentral Enters Collaboration Market with Glip Integration
RingCentral announced recently that it had successfully integrated Glip with its RingCentral Office solution. It will allow users to perform many collaborative tasks previously handled by separate apps from a single app on a mobile or desktop device.
- Setting Up Your Virtual Office Requires Discipline and Good Habits
I've worked from home, at least in some capacity, for the better part of the past 15 years. Right now I work exclusively from home and on the road for my two jobs, but I've also done a combination of some days in an office and some days at home over the years. What I have learned is that I am capable of being extremely productive working out of a "virtual office," but it requires discipline and good habits to be successful.
- A Quick Guide to Comms for Entrepreneurs
For entrepreneurs just starting out in business, they may have an idea, and skills, and maybe even seed money. But the operational side of things can be a logistics nightmare for small one- or two-person startups, which really, just want to focus on innovation.
- Telecommuting Must Be Intelligently Implemented
Modern technology and new employee management techniques have led to a rise in telecommuting, in which an employee is able to work at home for at least part of their time. This strategy has been cited as beneficial primarily due to the apparent improvements to employees' work/life balance, which in turn leads to higher job performance and satisfaction. However, it's important to keep in mind that telecommuting operations can be finicky and must be implemented deliberately and strategically in order to have a reasonable level of effectiveness.
- Keys for Business & Telecommuting
We may not all be digital nomads yet, able to work from anywhere and set our own hours. But we're getting there.
- Don't Leave Telecommuters in the Cold
The New Jersey Institute of Technology's online MBA program recently released an infographic with some interesting stats on telecommuting trends.
- Hybrid Device Market to Achieve 20 Percent CAGR Through 2022
According to a report by Transparency Market Research (TMR), personal device popularity has increased the demand for detachable hybrid devices, with the market expected to grow at a compound annual growth rate (CAGR) of 21.4 percent from 2105 to 2022.
- How to Achieve the Future of Work Now
When it comes to success in your business, you will need to adopt many of the leading new technological inventions in order to stay ahead of the game. It isn't just a matter of purchasing a handful of new gadgets. It's the future of work.
- Signs SMB's Have Outgrown Software Solutions
For small to medium-sized businesses it's vital for management to understand when it's time to "move on." Perhaps the firm has outgrown an existing office space, or a product does not have a real market niche and should be quickly adjusted or removed. It's this sense of timing that is crucial for a thriving business. An area of business that can often be outgrown, but is frequently overlooked is the company's software solutions. Some companies might cobble together various solutions over time and might not understand when they need to do a complete re-architecture. Maintaining these resources is a drain on resources and productivity.
- 6 Tips for Working Remotely Around Family and Friends
Even if your breaks are just 5 or 10 minutes every few hours, spending those breaks with those who are around you will prevent them from bothering you in the middle of quality work flow or an important call. When you work from home, your family and friends who are around will want to see you (and that's a good thing). Just make sure you control what the timing of that is so you can actually get your work done.
- Impiger Mobile Helps SMBs Harness Mobile for Productivity
Impiger provides the tools to help SMBs do better without having to start at the beginning. Come hear their interview with TMCnet CEO Rich Tehrani in this episode of On the Road.
- New Telinta Mobile Service Lowers Costs of Global Roaming
Telinta, a company known for its cloud-based VoIP switching software, recently announced the launch of a new mobile service that will combine its TeliSIM mobile virtual network operator code with its TeliGlobe mobile softphone code.
- Cloud-Based Videoconferencing Offers Security and Value
Videoconferencing's origins are somewhat humble, starting out as the exciting stuff of science fiction before becoming part of many corporations' repertoire. As the technology advanced, we went from dedicated videoconferencing rooms to platforms that could be run from a desktop, and though it still has plenty of value today, a new report from CloudTweaks shows how videoconferencing has advanced, and what may be set to come down the line.
- Have Virtual Employees? Don't Forget to Engage Them
Working remotely is a perk that is more common these days as businesses ditch the brick and mortar offices to save on overhead costs. In addition to saving on having a physical space to conduct business, research has backed up the notion that offering remote capabilities are desirable; workers without workplace flexibility would be willing to make substantial trade-offs to have access to telecommuting and/or flex hour programs; they are more satisfied and productive in the workplace when they have flexibility and control. While there is a lot of good that comes with offering a remote work benefit, how can managers keep their employees engaged?
- Successful Telecommuting Policies Hinge on Effective Communication
In today's mobile, digital world, the office has become borderless. And as such, more enterprises and small and medium-sized businesses (SMBs) are embracing telecommuting for their employees, to boost satisfaction and productivity. But workers must be integrated from a communications and cultural perspective into the organization in order to fully reap the benefits.
- Technology Makes Working from Home Feasible and Beneficial to Both Workers and Employees
Working from home, once a much sought-after employment model that only a lucky few were able to take advantage of, is becoming more commonplace today. According to U.S. census data from 2010, employers are becoming more open to the model. In 2010, there were 13.4 million people who worked at least one day at home per week, representing a 4.2 million-person increase since 1997.
- ITEXPO 2015 Microsoft Keynote Explores Future Innovation in the Workplace
Before yesterday's grand opening of the exhibition hall on day two of ITEXPO 2015, Paco Contreras, Director of WW Product Marketing of Microsoft, delivered the day's final keynote.
- LiveCube Reengages Industry Event Participation
The events space is in flux, due partially to the fact that every business professional now hangs by their phone. This reliance on one's phone, and the ever-present need to check in with social networks, can be a challenge for a live event where the point is face-to-face networking and idea sharing. Smartphones isolate.
- Phone.com and Callinize Come Together to Improve CRMs
Consumers today have a wide range of options when it comes to interacting with businesses, and each touch point is an opportunity for companies to gather information that could help in improving the organization. Bringing the resources of each interaction together is now made possible with CRM, but even that can get complicated because of the many different platforms available in the marketplace. A new partnership between Phone.com and Callinize will offer a solution that will help organizations manage their business relationships and the data that is associated with those interactions.
- The Mobile Workforce is Shaking Up Technology
Sometimes a movement comes along that drives fundamental changes in technology, and mobile workers are rapidly proving-if such haven't already proven-to be one of these great movements. Indeed, technology itself is changing to suit the needs of the mobile workforce, and a new report suggests there three main ways that's taking place.
- Four Tools to Get Your Business Rolling
Pity the startup when it comes to time. There's so much to do, and so little manpower; the life of most startups is constant triage. Since time is in such short supply, it becomes important to lay a good business foundation and do it quickly; there's no time to be fiddling with accounting software when a business is honing its unique sales proposition and building out its offerings to customers.
- Is Your Virtual Office Destined to Fail?
Do you work in a physical office that houses a number of other professionals and a branded sign on the door or the side of the building? It sounds like a funny question, but the reality today is the virtual office is nearly as common as the physical office. Technology has eliminated many of the geographical boundaries that kept us in one place, but has this approach to managing a business always been successful?
- peoplefone Partners with Veeting Rooms to Deliver Web Conferencing Solution
peoplefone AG is a Swiss company considered to be one of the pioneers in Voice over IP (VoIP) technology. The company developed its own VoIP platform, peoplefone, which is an open system, compatible with all VoIP PBXs and SIP devices, whose technology is independent of the Internet provider.
- Broadview Improves OfficeSuite Management with Upgrade of Dashboard Tool
Broadview announced recently the release of version 2.0 of its MyOfficeSuite portal for managing OfficeSuite services. The update includes support for mobile users and added support for browsers.
- Getting Telecommuting Done Right
The largest segment of workers wants it, it makes economic sense, and technology has made it any easy move. Despite all these votes in favor of telecommuting, there's still the human element to contend with-and that makes telecommuting a trickier proposition.
- Small Businesses Can Use Telecommuting to Their Advantage
Millennials make up a third of the entire working population in the U.S. now, according to Pew research based on recent U.S. Census data. There now are more millennial workers than baby boomers. This can be an advantage for small businesses, because young workers value mobility and small businesses are in a better position to offer it.
- MetTel Expands Offering with iMeet All-in-one Web, Video and Audio Conferencing
The processing power of smartphones is growing at such a rate, chipmaker ARM told Wired the projection date of when we can go phone-only: 2016. For many individuals there is no need to wait until that time, because smartphones can currently perform almost all of the tasks our PCs can. This has given companies a very powerful tool to get more productivity out of their employees no matter where they are. And the current ecosystem of the workplace now requires collaboration tools to bring everyone together seamlessly on their mobile devices.
- VCXC Acknowledges Communications Industry's Role in Facilitating Global Peace
The latest wave of advocacy for global peace is coming from a somewhat unexpected place: the communications industry. Whether or not you're familiar with the Oprah Winfrey Network's Belief Series and the Belief Team, the Voice Communication Exchange Committee (VCXC) has taken to heart its energies with the recent announcement of a Belief Campaign. VCXC is an organization dedicated to encouraging the widespread (and eventually exclusive) adoption of IP-based communications.
- In the Wake of the Cloud: A 360 Degree View of the Cloud's Impact
The cloud has vastly changed the workplace environment, from streamlining management operations to improving productivity and collaboration for employees. When looking at business agility, cloud technologies have improved the pace and efficiency at which employees function and have provided a centralized management system for businesses to store company information. Whether it's internal processes such as human resources (HR) or client facing cloud services, commonly seen in the medical field with patient records accessible through cloud-based portals, these solutions are improving the way businesses are run.
- RHUB TurboMeeting Clears Two Million User Milestone
It's always an exciting time when a milestone is reached, or recently passed. It's a confirmation of achievement, of reaching a critical point that proves a product or service is valuable, well-received, and likely to continue providing value to its users. Recently, Collaborations Technologies offered up some word of its own about a new milestone crossed for the RHUB TurboMeeting system: over 2,000,000 users worldwide who now turn to the solution.
- Global Enterprise Mobility Market Growing Big Time
The name of the game in the business world these days is staying connected, but that doesn't mean a businessman needs to make sure he is in the office at all times. Mobility is the other name of the game and there are more than a few recent reports that underline that sentiment. The most recent report actually believes that the Global Enterprise Mobility Market is set to explode from its $6.6 billion mark in 2014 to a massive $11.2 billion by the end of 2022. That is a CAGR of 6.83 percent.
- Phone.com Places in Inc. 5000 for Fourth Consecutive Year
In the interest of encouraging economic development and especially innovation among private companies, the Inc. 5000 annually recognizes the fastest-growing companies in the country. Rankings are determined by the contenders' percentage of revenue growth over a four year period; 2015 rankings are based on a comparison of growth from 2011 to 2014.
- Enterprise Mobility is the Next Big Challenge for Corporate IT Departments
Ten years ago, "mobility" meant something different than it does today. It meant that employees on the road occasionally used their cell phones to connect with customers and the office, via phone calls or text messages. Mobile devices - mostly feature phones - were simply a stand-in for desk phones and hard-wired desktop computers.
- Young Workers Expect Telecommute Options
As a mobile worker who rarely works in an office and long has struggled against telecommute prejudice, I'm happy to report that the next generation of employees will be much like me: mobile and unapologetically so.
- Telecommuting on the Rise: Is VoIP a Key Factor?
The results from Gallup's annual Work and Education poll are in, and it looks like telecommuting is on the up and up. Thanks to modern telecommunications technology, workers are having an easier time doing their jobs from their respective homes.
- Fonality Wants Companies to be Ready for Emergencies During National Preparedness Month
September is National Preparedness Month (NPM), and the goal is to bring awareness to the potential disasters that can affect communities across the country. While the event is designed for calamities in the physical world, our dependence on technology also demands the same type of awareness to many of the dangers we face in the digital world.
- Sprint Rolls Switch Into Mobile Workplace Bundle, Marking Switch's First Carrier Win
Switch, the company that brought the world UberConference, today announced Sprint as its first carrier customer. The telco will add Switch's cloud-based business phone/unified communications offering to its mobile workplace solution.
- Tricks to the Successful Virtual Office
When I first filled a sales role, workplace mobility was in play, although the term hadn't really taken hold. We each had cell phones in a Bring Your Own Device (BYOD) kind of way. (We were BYOD before it was cool!) And we used laptops to track our activities, send emails and prepare proposals. There was the potential for the virtual office, but we weren't quite there, yet.
- HR Needs to Support Young, Mobile Workforce
Human Resources professionals are going to need more advanced communication and collaboration tools, according to the Converged Technology Group, a Managed Services Provider based in Islandia, New York.
- Hotel Operators: Travelers Want Data Access More Than Breakfast
Admittedly, there's not much summer left in the summer travel season, but with the fall color tours about to kick up, the slower tourist seasons making prime opportunities for deal-seeking travelers, and of course the upcoming Flight of the Snowbirds (in which retirees from northern climes head south for the winter) mean there will be plenty of opportunities afoot.
- Six Telephone Etiquette Mistakes in 2015
Phone use has changed quite a bit since the days of Alexander Graham Bell and the introduction of the telephone. And while it may no longer be a faux pas to invite someone to a party over the phone, like it was back when telephones first were invented, there still are many phone etiquette issues that most of us have yet to pick up. Etiquette is a moving target, like fashion, and things have been changing quite a bit recently now that we have VoIP, cell phones and the virtual office.
- Virtual Offices Can Take Advantage of Free Apps to Facilitate Collaboration
In today's business climate, where the cloud, mobility and BYOD are shaping communications and operating apps and services, flexibility and cost savings are essential. While companies may have a reliable phone system or UC solution in place in their brick-and-mortar facilities, remote workers and the virtual office are equally important.
- Say Goodbye to Your Commute with These Six Jobs
The average American spends 38 hours a year stuck in traffic. This is valuable time you could be spending with your family, reading a book, or actually doing, you know, work. At 38 hours per commuter each year, the cost of all of this wasted time and fuel comes out to $121 billion annually.
- Survey: Internet Connectivity Most Important When Choosing Office Space
A survey by WiredScore has shown that Internet connectivity is one of the most important factors for employees when choosing office space.
- Phone.com to Offer Yealink T2 Series IP Phones
Phone.com offers its cloud-based phone service platform to more than 25,000 customers. Many of those customers are small businesses and entrepreneurs, and those same firms and individuals will now have access to a number of Yealink IP phones that Phone.com just added to its portfolio.
- The Virtual Office: Evolution and Implementation
In today's progressive technological environment, businesses operate globally and around the clock. In order to stay competitive, many have adopted cloud technologies that increase accessibility, visibility and accountability to support virtual offices. This allows businesses to expand and attract the best talent, regardless of location.
- Pie Gets a $1.2 Million Filling of Funding for Enterprise Chat
A Singapore-based start-up with a delicious name has snagged $1.2 million in series A funding, which it intends to use to democratize enterprise chat tools.
- Wheelings & Dealings: Fuze Acquires LiveMinutes
Fuze, a cloud videoconferencing provider, has announced that it has acquired online workspace company LiveMinutes.
- 3 Green Project Management Tools to Increase Company Productivity
Not only are paper documents a pain to file, but they're also wasteful on the environment. In fact, according to the EPA, we use 69 million tons of paper and paperboard every year. Most of that paper is consumed by businesses that use their fair share of paper for managing projects. Additionally, Americans take more than 405 million business trips each year - accounting for 16 percent of all long distance travel.
- DocAuto Introduces ePredict 2.0
No person is an island, and that's especially true in the modern office. DocAuto has announced the release of version 2.0 of its ePredict email tagging solution for WorkSite.
- The Best Performing Employees Prefer to Work From Home
Telecommuting has a strange reputation. Some swear by it, convinced that it's the next great thing in business to allow access to not only a better-performing workforce, but access to all those great workers from all parts of the globe. Others are convinced it's a convenient excuse to slack off at work. A new study from the Harvard Business Review suggests that those who think it's a shirking tool may need to reconsider.
- Cloud Technology Can Make or Break a Virtual Office
All offices need certain things to function; a quality Internet connection, certain kinds of hardware, even a note of peace and quiet for concentration. But a virtual office needs all of these and just a little more; perhaps the most important thing to make a virtual office function is cloud-based technology. The proper use of such technology, meanwhile, can make a virtual office into a superstar operation.
- 4NB VideoOffice Taking Off in Japan
Japan has been known as an early adopter when it comes to some technologies, and videoconferencing seems to be no exception, with 4NB's VideoOffice allowing meetings over mobile devices.
- Study: Over Half of UK Businesses Need to Re-evaluate Their Videoconferencing Hardware
Most organizations want to integrate the latest technology to make their organizations more efficient, but certain issues can stop them from doing so. The problem can be related to lack of resources or even awareness of what is available in the market place. Research by Blue Jeans Network, a cloud-based videoconferencing solutions provider, has revealed more than half, or 56 percent of those surveyed, have videoconferencing hardware that is outdated and not fit for purpose.
- 4 Ways the Cloud Helps Engage Millennials at Work
What motivates today's knowledge worker? Recently at the Avaya Engages Silicon Valley event, I had the chance to hear Daniel Pink, author of the New York Times bestselling book Drive: The Surprising Truth About What Motivates Us. He argues that it takes more than just money to motivate today's workers. It takes AMP, short for Autonomy, Mastery and Purpose, the "building blocks for the new way of doing things," he said.
- A More Virtual Office: MegaPath's Latest Add-on
MegaPath Cloud Services has announced several new features for its UC service to enable better connections between MegaPath users and their customers, partners and colleagues. These three new features are indicative of the company's newfound focus on the cloud and managed services segments.
- Not Just In Schools: Telecommuting Takes Down the Snow Day
Recently, we saw how technology was working to make school snow days a thing of the past. Now businesses are getting in on the act.
Phone.com Transforms Small Businesses Using VoIP and the Cloud: TMC podcast with Joel Maloff, vice president of Channel Development at Phone.com, about how to transform SMBs using VoIP and the cloud.
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
"I like that my pet sitters can call a client from the business number through their mobile phones."
"We don't have a physical office. Phone.com makes it easy for our company to have one number no matter where in the world we happen to be."
"Ability to have a unified phone system despite all employees working from separate home offices. Call handling rules allow each of us to always be reachable."