Virtual Office Featured Article
Virtual Offices Improve Communication with Partnership
The virtual office has brought us a lot of great advances—the mobile workforce doesn't work so well or with such mobility without virtual office tools—and at the heart of it all is advancement in communications. Recently, a joint effort between nexVortex and Ecessa (News - Alert) bore fruit in new interoperability testing between the two companies' product lines.
More specifically, the reports note that nexVortex (News - Alert)'s session initiation protocol (SIP) trunking and hosted voice services now work with the Ecessa Edge software-defined wide area networking (SD-WAN) system. That means that those customers already turning to nexVortex for SIP trunking for IP voice service can bring in the Ecessa Edge—if it's not already in place—and get some additional scaling benefits along with load balancing and other key points, making an already useful system all the more powerful.
This comes at a great time for business users as much of the older infrastructure is being shut down and replaced with tools like nexVortex and Ecessa's lineup. With cloud-based communications on a growth tear, the end result is prime market conditions for the duo to walk into.
Word from nexVortex's founder and chief operating officer Wes Rogers noted “We have been delivering commercial service for over 10 years and appreciate what the Ecessa product can do at the edge of the network. The ability to use multiple WAN links to deliver a quality voice call provides our SIP Trunking customers, hosted voice customers, and channel partners great confidence when deploying the joint solution.”
It's impossible to have a proper virtual office without communications tools, and more often than not, these must also be virtual, or cloud-based, in order to be as portable as a mobile office requires. With such systems in place, the true benefits of a virtual office can be felt, as users are able to communicate from wherever said users happen to be, able to relay work back to central operations and to the wider body of mobile office users as well.
The more value that a mobile office can generate, the more likely it is to be used. Morale benefits aside, there's a lot of value in the kind of flexibility and versatility that a mobile office can engender. This makes developments like nexVortex and Ecessa's particularly valuable, and that interoperability allows users to better communicate and better use this new technology to its fullest.
Edited by Maurice Nagle
Sign up for a FREE 30 day trialStart FREE Trial
Phone.com Transforms Small Businesses Using VoIP and the Cloud: TMC podcast with Joel Maloff, vice president of Channel Development at Phone.com, about how to transform SMBs using VoIP and the cloud.
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
"As I have come to expect, your customer service representatives go above and beyond to provide the best service from any company I have ever interacted with."
"Phone.com is truly one heck of a customizable business phone solution. Does everything my company needs and more."
"Phone.com saved us a tremendous amount of money. I've been a customer for 6+ years and is one of the best decisions I've made."