Virtual Office Featured Article
Benefits of the Virtual Office and Cloud Communications Far Outweigh the Challenges
Virtual Office Resource Contributing Editor
Mobility, the cloud and a growing number of millennials in the workforce are heavily influencing how work is getting done in a variety of industries. Maintaining the infrastructure and upkeep associated with large physical office spaces and the often outdated desktops that go with them is simply not practical for businesses of any size any longer.
These factors have given rise to the virtual office, with a growing number of people working remotely through the device of their choice. The mobile internet is set to tackle traditional desktop usage by 2020, according to Cisco’s (News - Alert) Visual Networking Index, with mobility growing at around 48 percent per year. That uptake in mobility, combined with an application- and services-based technology landscape, is fundamentally changing how people communicate with each other and how they get their work done.
One of the cornerstones of the virtual office is cloud-based and hosted telephony systems and services. These solutions offer major flexibility and convenience, as well as support for mobility, at an affordable price point. And using a cloud provider removes the need to manage and maintain complex on-premises systems and networks, freeing up IT personnel to focus on more important tasks. Most cloud-based communications solutions also provide a central administration dashboard for simple configuration and management.
There are, of course, some concerns with the shift toward the virtual office and the mobile workplace. Security and management of a plethora of devices is probably the number one challenge for businesses with a remote workforce. Implementing comprehensive BYOD policies and applying stringent mobile device management (MDM) solutions to all virtual offices is a good strategy for a mobile business. Employee training on using company resources and devices remotely is also an excellent practice for combatting abuse and security issues.
Ultimately, the benefits of the virtual office far outweigh the challenges and concerns. Expect to see an increasing number of communication and collaboration platforms designed to support the virtual office, mobility and the cloud as more businesses embrace a remote worker model.
Edited by Maurice Nagle
Sign up for a FREE 30 day trialStart FREE Trial
Phone.com Transforms Small Businesses Using VoIP and the Cloud: TMC podcast with Joel Maloff, vice president of Channel Development at Phone.com, about how to transform SMBs using VoIP and the cloud.
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
"As I have come to expect, your customer service representatives go above and beyond to provide the best service from any company I have ever interacted with."
"Phone.com is truly one heck of a customizable business phone solution. Does everything my company needs and more."
"Phone.com saved us a tremendous amount of money. I've been a customer for 6+ years and is one of the best decisions I've made."