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Birch Launches TotalCloud Voice Essentials for Small Businesses

April 29, 2016
By Rory Lidstone - Contributing Writer

Birch Communications is a nationwide provider of communications, network and cloud services for small, mid-sized, enterprise and wholesale businesses, as well as consumers. However, the company’s release of a new cloud phone product called TotalCloud Voice Essentials this week is aimed squarely at small businesses.

Designed specifically to meet the needs of smaller businesses with only a handful of phone lines, TotalCloud Voice Essentials still offers the premium features of a top-of-the-line phone system. With no upfront investment or ongoing maintenance costs, as well as unlimited local and long distance calling, this offering enables small businesses to leverage the latest in phone system technology with as few barriers to adoption as possible. TotalCloud Voice Essentials also offers a simple, plug-and-play setup.

This release comes shortly after the news that Birch Communications has finalized the purchase of select assets and customers from Primus Telecommunications (News - Alert) Canada and its affiliates. With this international asset expansion, Birch now has access to more than 250,000 business and consumers in Canada.

"With Birch's TotalCloud Voice Essentials, customers can easily reduce the total cost of phone system ownership," said Christopher Ramsey, senior vice president and CSO of Birch Communications.  "Birch is helping small businesses economize without having to sacrifice the essentials of their business's technology needs."

Those who purchase TotalCloud Voice Essentials will be provided with a base station and state-of-the-art Panasonic (News - Alert) wireless SIP phones for each line for one low monthly rate. Additional cordless and desktop phones can be added by connecting them wirelessly to the base station. This makes planning phone placement as easy as possible. Advanced features like scheduled call forwarding can be easily configured and customized with the BirchConnect online portal.

"We are pleased to roll out a product targeted to smaller businesses who are looking for a modern and sophisticated phone system at a great value," said David Gibson, vice president of Business Development at Birch Communications. "We've taken the very best options and features and scaled them to fit the needs of startups and small businesses."

Edited by Maurice Nagle

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