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The Future of the VoIP Phone

September 06, 2013
By Susan J. Campbell
Virtual Office Resource Contributing Editor

Do you ever wonder about the reaction from the masses when the first telephone hit the market? Did they react like so many of those in the older population when a new technology gains mass adoption? I can remember not long ago my father-in-law thought it was ridiculous that we carried a cellular phone, as no one should need to talk to you if you’re out and about. Today, you won’t find him without his placed firmly in his pocket.


Traditional means of communication have gone by the wayside as new innovations continue to bring us bigger and better ideas. Sending calls over the Internet with the use of Voice over IP (VoIP) saves considerable costs when it comes to communications, while opening up a variety of other opportunities. Interestingly enough, experts agree that in due time, the VoIP phone will be the only phone we need.

Let’s take a look at what’s happening in the market right now and how far we have to go for this prediction to ring true – no pun intended. According to BMI-TechKnowledge, 28 percent of phones shipped in 2012 were VoIP phones. The company believes this number will very soon reach 50 percent due to the high growth rate of IP handsets. The challenge is that we don’t know if the IP phones currently in circulation are being used as IP phones on SIP trunks or for calls between extensions.

IP is often considered the communications technology of the future. For those organizations seeking to make long-term investments, it’s often advised by telecommunications experts that they focus on desk phones, PBX (News - Alert), softswitch and hosted solutions that incorporate the use of VoIP. Ignoring this important platform and its role in communications of the future could lead to increased costs down the road when changes will have to be made.

In making the changes now, it also allows these organizations to embrace the benefits and opportunities afforded with unified communications. By bringing all communication types onto one platform, costs are streamlined and processes are simplified. Plus, if a hosted model is selected, the hosting vendor assumes the cost of upkeep, updates and even uptime.

Aside from the preferences of the standard corporate users, however, there are still other research experts weighing in on where the market is headed. Infonetics Research (News - Alert) suggests that IMS equipment has officially moved into an LTE and voice-over-LTE world and there is no going back. In the second quarter, the impact was most obvious on spending in terms of session border controllers and IMS core equipment for VoLTE access and interconnection build-outs.

This news rings positive for companies like Phone (News - Alert).com that offer pure VoIP connectivity that enables the optimal VoIP phone, the virtual office and so much more. With innovations in communications, there are few limits as to what we can accomplish as consumers and as professionals. Into the future, it can only get better.




Edited by Blaise McNamee


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